Refunds, Compensation & Disruption Claims

Passenger Info

Incident Details

Expenses

Legal Certification

Step 1: Reservation & Passenger Verification

Please enter your 6-character American Airlines record locator and passenger details.

Passenger Legal Name *

6-Character Record Locator (PNR) *

Email Address *

Contact Phone Number *

American Flight Number *

Date of Flight *

Departure Airport (Origin) *

Arrival Airport (Destination) *

Step 2: Disruption Category & Baggage File

Select your disruption category and file information.

Select Disruption Classification *

Delayed or Missing Baggage

Checked bag failed to arrive on the carousel upon flight landing.

Damaged Baggage or Broken Items

Physical destruction to suitcase or broken articles inside.

Cancelled Flight (DOT Part 260)

Flight was cancelled; requesting prompt cash refund to original payment.

Prolonged Delay (> 3 Hours)

Unreimbursed hotel, transportation, or food expenses during delay.

Baggage Incident Report (PIR)

American Airlines File Reference (PIR) Issued at the airport Baggage Service Desk.

Bag Tag Number

Bag Brand / Manufacturer

Bag Color & Features

Detailed Passenger Statement *

Step 3: Itemized Out-of-Pocket Expenses

Interim essential expenses incurred during baggage delay are covered per DOT Part 254.

Total Disputed

$ 0.00

Step 4: Passenger Legal Certification

Review your formal declaration to American Airlines.

American Airlines Claims Notice

By submitting this claim, I certify that the statements and expense figures entered herein are true and correct. Fraudulent claims are subject to civil prosecution and criminal penalties under federal law.

Legal Electronic Signature *

Total Settlement Claimed

$ 0.00

I agree to the American Airlines Conditions of Carriage and confirm that authentic receipts will be produced upon request by Central Baggage Resolution.

Official Filing Confirmation

Statutory Dispute Dossier Receipt

Clearinghouse Filing Reference • Legal Compliance Record

DOCKET ACTIVE

Official Dossier Reference Number

Target Carrier American Airlines (AA)